2010
HIMSS Chair Keynote Address at HIMSS 2010
HIMSS 2010 Annual Conference, March 1-4, 2010, Georgia World Congress Center, Atlanta, GA
Cost of healthcare in the U.S. is the highest in the world while clinical outcomes trail most other developed countries. Health information technology, coupled with new processes and workflows developed by a broad range of professionals, is the key to transforming the U.S. healthcare system. All healthcare professionals have an important role in this transformation.
2009
Revolutionary Health IT: Path Innovation, Collaboration, and Transformation
Healthcare Informatics Society of Ireland Annual Conference, November 18-19, 2009, Stillorgan Park Hotel, Stillorgan Co., Dublin, Ireland
Revolution is defined as a “drastic and far-reaching change in ways of thinking and behaving.” Our healthcare system requires a health information technology (HIT) revolution, a drastic change in the way we deliver care by utilizing IT in new and innovative ways. Revolutionary HIT requires a focus on three key areas: 1) processes and workflows, 2) information technology tools, and 3) healthcare provider tasks, duties and responsibilities. This presentation focused on issues relevant to healthcare systems in Europe.
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Revolutionary Health IT: Collaboration, Transformation, and Innovation
Ninth Annual Transforming Healthcare Through Health IT Summit, Institute for Health Technology Transformation, November 4-5, 2009, Sofitel Los Angeles, Los Angeles, CA
Revolution is defined as a “drastic and far-reaching change in ways of thinking and behaving.” Our healthcare system requires a health information technology (HIT) revolution, a drastic change in the way we deliver care by utilizing IT in new and innovative ways. Revolutionary HIT requires a focus on three key areas: 1) processes and workflows, 2) information technology tools, and 3) healthcare provider tasks, duties and responsibilities. In this session attendees will: 1) Review the foundation of revolutionary HIT, 2) Understand the steps necessary to build a culture that supports revolutionary HIT, 3) Explore how to utilize revolutionary HIT concepts in their organizations, and 4) Identify the benefits offered by utilizing HIT in these new and different ways.
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Bringing Your Own Meaningful Use to Life
Paragon Development Systems Technology Conference, October 7, 2009, Midwest Airlines Center, Milwaukee, WI
With more than $20 billion appropriated to healthcare information technology over the next five years, government officials are concerned that the funds are effectively utilized. With the bulk of the money earmarked for electronic medical record systems in physician’s offices, the Office of the National Coordinator for Healthcare IT (ONC), with other government officials and representatives of relevant stakeholders, are working to define “meaningful use” to ensure that the systems are not just installed, but actually used in a way that improves the quality of care and reduces costs.
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Influence of Environmental Factors: New Technologies and Trends
Electronic Health Record Educational Conference, September 25, 2009, Albany Medical Center, Albany, NY
Although the United States spends more money on the delivery of healthcare than any other country, its ranking on many measures of quality, safety, and access puts it behind other advanced western societies. Healthcare information tehcnology can play a role in improving healthcare outcomes while reducing costs. In this session attendees: 1) Compare the delivery of care in the United States to other western countries, 2) Explore how processes and workflow can impact outcomes, and 3) Learn about path innovation and its role in clinical transformation.
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Impact of Social Networking on Patient Safety and Quality
Quality Colloquium at Harvard, August 18-20, 2009, Harvard University, Cambridge, MA
Social networking provides a completely new way for individuals to meet new people, interact, and share information.
In this session attendees will: 1) Review the several ways to engage in social networking, 2) Learn about the way social networking can positively impact healthcare quality and safety, 3) Explore how one organization is using social networking to coordinate U.S. clinical expertise with the needs of developing countries.
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Social Networking: A New Tool to Engage the Clinical Community
Digital Healthcare Conference, May 7, 2009, Fluno Center, Madison, WI
Is your profile complete on LinkedIn? How many friends does your organization have on Facebook? Do you know what Angie’s list thinks of your hospital? If not, you may be missing the “groundswell” a term coined by Forrester researchers Charlene Li and Josh Bernoff. In their book Groundswell, Li and Bernoff review the technology underpinning social networking and explore how it can be used to connect with customers, better develop service offerings, and further relationships with clients.
These social networking sites are replacing the mainstream media as sources of information, particularly those events that are below the threshold needed to prompt a news organization to dispatch a reporter or camera crew. Nevertheless, this information spreads out among a community and can, on rare occasions, go viral, thereby spreading rapidly among large numbers of people. Such events can be harmful to reputations and the bottom line.
In this session attendees will: 1) Review the several ways to engage in social networking, 2) Learn about the role social networking plays in healthcare consumerism, 3) Explore the steps that can be taken to manage the “groundswell” for the benefit of an organization.
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Revolutionary Health IT: Collaboration, Transformation, and eHealth Vision
ictQATAR – e-Health Seminar, January 22, 2009, Marriot, Doha, Qatar
Health IT erquires more than just implementaing technology to be successful. Clinical processes need review and then re-engineering to take advantage of the benefits of HIT. In addition, path innovation should be part of the process.
In this session, attendees will:1) Learn about the role clinical transformation plays in making healthcare IT implementations impactful on quality, safety and costs, 2) Review HIMSS’ recommendation to the Obama administration to leverage its planned multi-billion dollar investament in healthcare IT, and 3)Explore the utility of Web 2.0 social networks in facilitating the exchange of clinical knowledge in the care of patients worldwide.
2008
Establish Clinical Transformation: How Physician Advisors Can Manage Change While Deploying Health IT
Optimizing the Role of the Physician Advisor, World Research Group, March 25, 2008, MGM Grand, Las Vegas, NV
Health IT promises to revolutionize medicine through the deployment of electronic medical records, computerized provider order entry systems and clinical decision support tools. The potential success of deployment of these tools is dependent more upon how the tools are utilized by clinical professionals including physician advisors and medical directors, than on software features, functions or other technological benchmarks.
Effectively directing clinical transformation, including clinical processes, workflow, and change management, is the key to deployments that deliver desired clinical outcomes.
In this session, attendees will: 1) Learn the key issues associated with clinical transformation, 2) Explore the concept of revolutionary health IT, 3) Analyze a clinical transformation case study, and 4) Examine case study analysis results.
2006
Path Innovation, Collaboration and the Triple Convergence
SAP Belgium and Luxemburg, Healthcare Conference, November 28, 2006, SAP Lounge, Brussels, Belgium
Health care spending is increasing at an unsustainable rate throughout Western Europe. Clinical information technology can greatly impact both the quality and cost of health care, thereby presenting itself as a tool available to help address this problem. Changes in clinical workflow that greatly impact care are best implemented utilizing clinical information technology tools. In this session attendees will: 1) Learn about the three convergence factors that impact healthcare IT, 2) Explore the role of path innovation on benefiting from IT, and 3) Review the current healthcare funding crisis in Europe.
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Reflections on Technology and Quality: Round Healthcare in a Flat World
Quality Colloquium at Harvard, August 21, 2006, Harvard University, Cambridge, MA
Health care annually invests billions of dollars on information technology, including clinical systems, electronic medical records, and interoperability platforms. Healthcare leaders worry, as did their counterparts in other industries more than a decade ago, that this investment in information technology will never deliver the improvements in productivity, efficiency and quality expected. Reports of failed implementations, error prone systems and staff dissatisfaction, especially among physicians, only increases the stress felt by the members of every provider’s senior management team.
In this session attendees will: 1) Learn about the three convergence factors that impact healthcare IT, 2)Explore the role of path innovation on benefiting from IT, and 3) Review the current healthcare funding crisis.
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Minding the Gap: Combining Path Innovation and Collaboration
American Hospital Association – Health Forum, July 14, 2006, San Francisco Hilton, San Francisco, CA
Ever since the 2001 IOM report, healthcare professionals have focused on bridging the quality chasm outlined in the report. Five years later organizations are beginning to report success stories, describing improvement leaps in quality and patient safety. Although deployment of information technology tools currently grabs the attention of healthcare leaders as the key to improving care, other factors impact success more than the choice of clinical information tools.
In this session attendees will : 1) Learn about the role of path innovation in securing successful implementation of quality and safety initiatives, 2) Explore the place change management has in achieving desired results of technology adoption, and 3) Review the value of AHA’s Quality Center as an educational and guiding resource on quality.
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Clear and Lasting Danger: Pandemic Flu, and How IT Can Help
Digital Healthcare Conference, May 4, 2006, Fluno Center, Madison, WI
Unlike bombs or tornados, pandemic flu’s impact is not measured in hours but months. Organizations need to prepare for the slow and methodical erosion of their ability to maintain services in the face of increasing demand, and realize that the disaster plans they maintain that address other disasters will not apply.
Even more chronic and just as devastating in the long haul is the human toll from medical injuries and lapses in healthcare quality that claim up to 4,500 Wisconsin lives annually, and the rising healthcare costs that threaten everyone’s access to care. How might information technology help us address such “chronic emergencies?”
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Clinical Transformation: Changing Processes, Utilizing Clinical Content
American Society for Quality Annual Meeting, May 3, 2006, Midwest Airlines Center, Milwaukee, WI
Deploying information technology, no matter how sophisticated or user friendly, does not alone effectively deliver safe and efficient care. Safe, efficient care delivery requires a complete clinical transformation of existing workflows and processes. Attendees to this session will learn from examples of successful clinical transformation projects how to effectively redesign workflow that effectively utilized clinical content to improve patient safety and quality healthcare.
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Your Genie in the Bottle: Processes, Quality & Outcomes
3rd Annual Cardiovascular Knowledge Center Consortium, March 2, 2006, Casa Monica Hotel, St. Augustine, FL
With health costs continuing to rise at close to a double-digit rate, organizations are searching for innovative ways to manage utilization, enhance quality and improve patient safety. Although other industries have effectively utilized information technology to better manage their businesses, healthcare is just beginning to implement systems that can transform workflow and help monitor data that results in more efficient and effective care. In this session attendees will hear from a clinician who has dedicated the last two decades of his career to helping organizations convert data into information that can be leveraged to deliver safe and affordable patient care.
