The problem of poor interoperability did not suddenly appear in the hot Washington summer of 2014. It has existed for several years; I called it out in an article published in this journal at the end of 2013.
Continue readingCategory: PSQH
Think Like a Retailer
The sophistication of data collection and analytics tools for tracking consumer behavior expanded with technological advancement and broader distribution of consumer technology.
Continue readingA Symphony of Evidence-based Staffing
In many ways healthcare is like a symphony orchestra. Although information technology can enhance care planning, assist in medication administration, and reduce duplicative testing, it cannot replace the people required to deliver care services to patients.
Continue readingRailroads, Weed and EMRs
In the early 1970s, Larry Weed, MD further developed his structured documentation approach and described the problem-oriented medical record (POMR).
Continue readingBacchus and Healthcare
In the absence of understandable, easily accessible quality metrics, we utilize price as a surrogate for quality.
Continue readingWhatsApp Lessons to Engage Patients
Rather than think this consumer engagement only benefits the companies deploying the technology, consumers embrace these new processes because they also obtain benefits from doing so.
Continue readingAt All Cost?
How does an industry survive—and how can our society expect healthcare costs to be reasonable—when hospitals do not know their costs of production or reasonableness of the bills they send to patients and insurance companies?
Continue readingOur Tower of Babel
Although this explains well why communication is so difficult among people from different countries, it fails to address the inability of our various healthcare information technology (HIT) systems to exchange patient data seamlessly.
Continue readingEvolving to Health 3.0
Organizations that will survive under the new realities of ACA recognize the power of healthcare information technology (HIT) to assist them in reworking their business processes and clinical workflows to achieve the goal of high quality, affordable care.
Continue readingThe Health Supply Chain
The Health Supply Chain model provides a broad, all-encompassing view of care delivery that links both administrative and clinical processes and workflows in the “manufacture” of patient care.
Continue reading