Phase 2: Next Stop on Provider Road to Recovery

June 4, 2020
Image of masks with large COVID-19 words across the entire image

In Phase 2, businesses expand their services and modify their business practices (e.g., limited seating in restaurants). The COVID-19 disease incidence rate will plateau with a steady number of new cases reported daily. Although researchers are hard at work, we will not have a meaningful treatment or vaccine. As we enter Phase 2 of the pandemic, provider organizations should adjust to the changes in healthcare delivery to take advantage of the opportunities presented.

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When in Crisis Mode, Let Everyone Follow the Data

June 1, 2020
Open laptop with graphs

During normal times, managers often make decisions based on their knowledge and experience; analysis of data to varying degrees informs that decision-making process. Circumstances change at an easily manageable pace, errors in judgment can be corrected, and the impact of those poor choices is often insignificant. During a healthcare crisis, however, the cost of being wrong is exponential.

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Provider Road to Recovery: Phase 1

May 20, 2020
Road to recovery image of 4 phases

To survive, provider organizations must quickly restore their previous revenue streams while preparing for the potential next waves of the pandemic. Successful recovery for these organizations is not represented by a return to the old ways of providing services.

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We Need Data

April 13, 2020
Graph without lables

Gut feelings and “I think” or “I believe” no longer carry weight. The regular use of data by decision makers will hopefully be one that helps prevent a crisis of this magnitude from occurring again.

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Believing is Seeing

February 21, 2019
Sunglasses on the ground

Data collection and its use surrounds us. Our mobile phones trace where we live, work, buy our groceries, and visit friends. Today’s trip to some online shopping sites shows me ads for puppies (my children …

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A Health IT Soothsayer

November 15, 2018
Tea pot and cup

One of the best parts about predicting the future is how rarely the soothsayer is held accountable. The famous Michel de Nostredame, better known as Nostradamus, is popularly credited with predicting the rise of Hitler …

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EMRs: Are We There Yet?

March 13, 2018
racing bike handlebars

Despite the evolution and investment in EMRs over the past five decades, little evidence exists that all this digitization is making a difference in quality, safety, or cost.

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