To survive, provider organizations must quickly restore their previous revenue streams while preparing for the potential next waves of the pandemic. Successful recovery for these organizations is not represented by a return to the old ways of providing services.
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Data informs our decision making, hopefully leading us to better choices. But in the end, it is us humans who choose.
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Will Americans allow themselves to be tracked via their mobile phones, credit card transactions, and CCTV video to halt the pandemic? How much privacy will Americans give up to return to a semblance of normal?
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Gut feelings and “I think” or “I believe” no longer carry weight. The regular use of data by decision makers will hopefully be one that helps prevent a crisis of this magnitude from occurring again.
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