When we look to buy something online, we first scan the reviews to see what others are saying about the product. However, we have learned over the years that some reviews are more valuable than …
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NtC 28: How to Get Things Done
In 1997, Clayton Christensen published a book titled The Innovator’s Dilemma in which he introduced the concept of disruptive technologies. He posited that big companies fail because they did not implement new ideas and accompanying …
Continue readingNtC 27: Working Groups vs. Skunk Works
In NtC 23, I explained the concept of skunk works, which grew out of work that started during World War II at Lockheed during the development of the first fighter jets. Skunk works teams are …
Continue readingNtC 26: How Are Medical Decisions Really Made?
When you walk into your physician’s office for treatment, what do you expect from your doctor? You assume she is current on the latest medical information and that your care will be the best available. …
Continue readingNtC 25: What the World Needs Now
From one continent to another, we are on an unsustainable healthcare cost curve that threatens our ability to address problems such as climate change, income inequality, and sustaining economic growth. The revolutionary use of healthcare …
Continue readingNtC 24: Healthcare: A Business Like No Other
In 2006, Michael Porter, the well-known Harvard economist and business guru, wrote Redefining Health Care: Creating Value-Based Competition on Results. Now, 17 years later, our industry struggles with the same unsolved problems: There is no …
Continue readingNtC 23: Skunk Works
In the middle of World War II, the U.S. Air Tactical Command of the Army Air Force – the modern-day Air Force was not established until 1947 – met with Lockheed Aircraft Company to express …
Continue readingNtC 22: Strategies Direct Change
Peter Drucker, the father of modern management, believed that managing change required the first step of understanding and defining an objective and then linking it to a strategy. Well-thought-out mission statements are a great source …
Continue readingNtC 21: Change Managing or Managing Change
Let’s talk a bit more about change. There are two approaches to change. Change that manages us or our management of change. Examining the current state of healthcare, we quickly notice that change mostly manages …
Continue readingNtC 20: Identify Every Changepoint
In my last podcast, I shared with you my thoughts on both insistent and disruptive change and how both could be positive or negative. Change can sometimes do a 180-degree turn and become the other. …
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