When in Crisis Mode, Let Everyone Follow the Data

During normal times, managers often make decisions based on their knowledge and experience; analysis of data to varying degrees informs that decision-making process. Circumstances change at an easily manageable pace, errors in judgment can be corrected, and the impact of those poor choices is often insignificant. During a healthcare crisis, however, the cost of being wrong is exponential.

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We Need Data

Gut feelings and “I think” or “I believe” no longer carry weight. The regular use of data by decision makers will hopefully be one that helps prevent a crisis of this magnitude from occurring again.

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