In the design of successful health IT implementations, patients matter. Although the importance of addressing the workflow needs of clinicians cannot be overstated, focusing on patient needs helps ensure newly designed workflows leverage the full capabilities of IT tools and embedded clinical decision support systems (CDSS).
In addition, this delivers the clinical and financial outcomes desired by organizations. Entities that ignore the needs of clinicians in designing health IT-driven workflows can expect to experience either low levels of health IT adoption among clinicians, suboptimal patient care results, or both.
Excerpts from: Next Generation CDSS: Patient-Centered Workflow. Health Technology Online, January/February 2013, p.10