In the absence of understandable, easily accessible quality metrics, we utilize price as a surrogate for quality.
Continue readingTag: HIT
WhatsApp Lessons to Engage Patients
Rather than think this consumer engagement only benefits the companies deploying the technology, consumers embrace these new processes because they also obtain benefits from doing so.
Continue readingAt All Cost?
How does an industry survive—and how can our society expect healthcare costs to be reasonable—when hospitals do not know their costs of production or reasonableness of the bills they send to patients and insurance companies?
Continue readingOur Tower of Babel
Although this explains well why communication is so difficult among people from different countries, it fails to address the inability of our various healthcare information technology (HIT) systems to exchange patient data seamlessly.
Continue readingCare Collaboration in a Value-Based World
Organizations that will survive under the new realities of ACA recognize the power of healthcare information technology (HIT) to assist them in reworking their business processes and clinical workflows to achieve the goal of high quality, affordable care.
Continue readingAmerican Autos Circa 1970 and Healthcare
With the rapid shift from volume-based reimbursement to value-based reimbursement, organizations must change the way they deliver healthcare, with Deming’s quality rules offering clues as to what needs to be done.
Continue readingNext Generation CDSS: Patient-Centered Workflow
Patient-centered workflow requires stringing together individual steps, linking processes, and bridging activities by multiple caregivers to create an effective orchestration of resources to enhance the health of the patient.
Continue readingIt’s All About Jobs
When asked about the research that went into the design of the iPad, Jobs replied “None, it’s not the consumer’s job to know what they want.”
Continue readingSeeing Is Not Believing
As organizations work at deploying health information technology and deliver clinical transformation through redesigned workflows, they need to recognize the basis for many of the errors we, as human beings, make in our everyday lives.
Continue readingA True Tipping Point?
From the signing of healthcare reform legislation to the release of final rules for “meaningful use,” events in 2010 are driving toward a true transformation in the delivery of healthcare in the United States.
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