How to Keep Score

September 1, 2015
Green Monster at Fenway Park

Although it is obvious that the difference between a 90-point and 89-point wine is insignificant, and the higher-scored wine may potentially be inferior depending on our intended use, the price difference to the consumer for the higher-scored wine can easily exceed $30.

Continue reading

Think Like a Retailer

November 20, 2014
Hundreds of photos of people in a mosaic design

The sophistication of data collection and analytics tools for tracking consumer behavior expanded with technological advancement and broader distribution of consumer technology.

Continue reading

At All Cost?

February 1, 2014
Rolled up US paper money

How does an industry survive—and how can our society expect healthcare costs to be reasonable—when hospitals do not know their costs of production or reasonableness of the bills they send to patients and insurance companies?

Continue reading